CAMBRIDGE, England and SAN FRANCISCO, February 24, 2011 /PRNewswire/ -- Autonomy Corporation plc , a global leader in infrastructure software for the enterprise, today announced that it has been ranked the top software vendor for customer support in the annual survey jointly conducted by the International Legal Technology Association (ILTA) and InsideLegal magazine. Autonomy received more "unsolicited mentions for providing exceptional customer support" than any other software vendor.

Autonomy offers industry-leading support to all of its customers, and delivers a full spectrum of installation support and professional services to meet each customer's unique business requirements. In addition, Autonomy has established a highly acclaimed Customer Liaison and Support Program (CLSP), designed to achieve an objective understanding of a customer's perceptions regarding the software and the service they receive. Customer feedback from this program is routed back to Autonomy Research & Development, professional services, as well as the company's senior management team.

"Autonomy is committed to continue providing the industry's most comprehensive technology offerings and the best customer service to enable our customers to improve their productivity, responsiveness and client satisfaction. This coveted accolade speaks to the value that Autonomy places on customer relationships and support across all of our markets," said Mike Lynch, CEO of Autonomy. "This represents further proof of the strength and quality of our customer support team that serve our more than 20,000 customers worldwide."

Please visit www.autonomy.com for more information.