ORLANDO, Florida, March 18 /PRNewswire/ --
VoiceCon -- Integrated Research (ASX: IRI), developers of PROGNOSIS performance monitoring and management software, today announced the release of PROGNOSIS IP Telephony Management Reporter version 9.5. This new release adds support for Avaya communications technology and extends the product's functionality, allowing for a single, unified view across heterogeneous IP telephony environments.
Support for Nortel communications technology will be implemented in the next financial quarter, giving Cisco, Avaya and Nortel customers a specialized reporting solution and providing PROGNOSIS with coverage across each of these market-dominant IP telephony platforms.
In addition to the new vendor support, other PROGNOSIS IP Telephony Management Reporter enhancements include:
- Simplified installation and configuration - Improved scalability through lower operating overhead and increased processing efficiency - Revamped interface and improved reporting content in response to customer feedback - Enhanced flexibility, enabling customers to extract only the data that suits their needs
This new release forms part of the PROGNOSIS suite of IP telephony management and reporting solutions, giving PROGNOSIS an opportunity to address the combined install base for the world's 3 largest enterprise IP telephony vendors, Cisco, Avaya, and soon, Nortel.
"We are making it easier for large enterprises and service providers to gain visibility of their IP telephony environment," said John Dunne, Product Manager at Integrated Research. "By adding Avaya and Nortel we are extending support to those customers supporting multi-vendor IP-PBX systems, as well as gaining access to a new set of market opportunities."
Mr. Dunne and his team will be on hand at VoiceCon 2008 in Orlando to provide further information and demonstrate the latest version of PROGNOSIS.
PROGNOSIS Benefits:
PROGNOSIS IP Telephony Management Reporter gives enterprises and service providers management-level visibility of IP telephony usage trends and service levels. It addresses the needs of network and operations managers by generating reports incorporating service level analysis, operational metrics and business-level statistics. This information enables improved planning, optimization and problem rectification.
For hosted IP telephony providers, PROGNOSIS generates on-demand troubleshooting reports to identify the root cause of issues and can be used to authenticate service performance against KPIs and SLAs.
Pricing:
PROGNOSIS IP Telephony Management Reporter is sold as an additional module which enhances the functionality of PROGNOSIS IP Telephony Manager. This module is available at an additional cost.
About PROGNOSIS and Integrated Research
Integrated Research (ASX: IRI) -- the people behind PROGNOSIS -- is a publicly listed software company with a 20-year heritage of providing precise performance monitoring solutions for business-critical computing and IP telephony environments.
The company services customers in more than 50 countries through direct sales offices in the USA, Europe and Australia, and via a global channel-driven distribution network.
Customers include the world's largest bank, telecommunications company, stock exchange and computer hardware manufacturer.
For more information visit the PROGNOSIS website: www.prognosis.com
Media contact: Belinda York Vice President Global Marketing PROGNOSIS - by Integrated Research t: +61-(2)-9921-1565 e: belinda.york@prognosis.com w: www.prognosis.com
Web site: http://www.prognosis.com
Belinda York, Vice President Global Marketing of PROGNOSIS - by Integrated Research, +61-(2)-9921-1565, belinda.york@prognosis.com
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